“Don’t Connect PS3 to PSN”, Says Sony

March 1, 2010 by Thomas Mulrooney  
Filed under News, Playstation

Earlier today we posted about a bug that is currently affecting millions of PS3 owners around the world. In an attempt to alleviate any further damage to consumers Sony has issued a warning.

“We would also recommend not connecting any consumer units to the PSN to the network for the remainder of today.”

Sony have also sent out an official statement on the matter, saying that speculation the consoles internal clock caused the bug is indeed correct. Sony hope to have the problem fixed within the next 24 hours, so you’ll just have to hold your horses until then. Also bear in mind that PS3 Silm’s are unaffected.

The full statement is below:

As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3.

We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.

Errors include:
* The date of the PS3 system may be re-set to Jan 1, 2000.
* When the user tries to sign-in to the PlayStation Network, the following message appears on the screen; “An error has occurred. You have been signed out of PlayStation Network (8001050F)”.
* When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; “Failed to install trophies. Please exit your game.”
* When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; “The current date and time could not be obtained. (8001050F)”
* Users are not able to playback certain rental video downloaded from the PlayStation Store before the expiration date.

We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.

As mentioned above, Please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologise for any inconvenience caused.

For the latest status on this situation please check either the PlayStation blog (for SCEE: www.blog.eu.playstation.com/for SCEA: www.blog.us.playstation.com) or PlayStation.com.

UPDATE: Sony has said that the problem is now fixed and you can connect to PSN again.